Some extracts from Camerons' speech at the Conservative Party Conference:
"The state of the nation is not just determined by the Government and by those who run it. It is determined by millions of individual actions – by what each of us do and what we choose not to do."
" . . But citizenship isn't a transaction . . it's a relationship."
"We need to change the way we think about ourselves and our role in society."
"The countries that succeed will be those that find new ways of doing things . . better alternatives . ."
"It takes two to build that big society . ."
I would welcome government leading by example and allowing citizens the chance to view, request corrections or updates, and use personal information and data held about them as a citizen. This would reduce costs, improve accuracy and facilitate legal compliance – all of which government has failed spectacularly.
But many of these statements apply to business relationships with customers – extend your CRM to TRM allowing a 2-way trusted interactions and transactions.
Regaining Trust builds Confidence and generates Wealth for the individual, business and the nation.