Archive | TRM

Lose Data and you go to Jail

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Interesting article in Computing today.Lord Erroll is proposing an amendment to the Data Protection Act which covers data controllers in the public sector. "Data controllers need to wake up to the importance of personal data, whether in the public or private sector," he said. The amendments mean tough penalties for losing or trading in data.If […]

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VRM – Time to act rather than talk.

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David Cohen reports on a meeting presenting new start-ups in Colorado. One of these is FAVRM.Sean Loving (founder of Skyetek, which has raised $20 in venture funding) showed off Favorite VRM. Doc Searls came up with the concept of VRM which is the inverse of Customer Relationship Management (CRM). The idea is to turn CRM […]

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VRM a reality in 2008?

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The VRMhub meeting last Tuesday began defining the needs and wants for this emerging market. See Rich Marr’s report.‘Write once – use many’ was high on the ‘need’ list allowing an individuals approved suppliers to access, for example; my current address details or my anonymous insurance requirements. The benefit to the individual is convenience, an […]

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Individuals need the tools to take control of their data.

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A suppliers reputation will have an increasing effect upon their ‘relationship’ with their customers. You can read the Computing article here. More than half of online consumers think that not enough is being done to protect their personal information, according to a survey published today. Some 57 per cent of the almost 2,000 citizens polled […]

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Don’t you wish that you had written this?

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Subject: Passport Application Dear Minister, I’m in the process of renewing my passport but I am a total loss to understand or believe the hoops I am being asked to jump through. How is it that Bert Smith of T.V. Rentals Basingstoke has my address and telephone number and knows that I bought a satellite […]

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PRM (Personal Relationship Management)

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PAOGA has spent considerable time developing Web Services to allow individuals to manage content and access to their personal information ‘under your control, with your consent, for your benefit’.We described this as SRM (Supplier Relationship Management), the response to CRM which is delivering diminishing returns to enterprises and significantly increased costs and legal liabilities. The […]

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Social media to rock the web in 2008

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The year when social media means business Clement James at VNU  reports that ‘analysts expect to see changes this year in the way social media is used and an increase in its effect on business’.Will Beresford, strategy director at Beyond Analysis, believes that traditional search engines will become increasingly less relevant to the consumer and […]

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And who are you?

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Jeremy Vine on Radio 2 today interviewed Simon Davies of Privacy International and a number of victims of identity ‘mugging’ who explained not only how easy it was for the data mugger but also how difficult it was to re-establish their credit ratings, as long as 2 years, and how disinterested the authorities responded to this […]

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Berkman, Harvard comes to Bailliol, Oxford to discuss VRM

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There is a new, disruptive, global move afoot which will change the relationships between individuals and suppliers – for good.Vendor Relationship Management (VRM) is the response to the ubiquitous and controlling CRM systems that enterprises have been using for years to collect and ‘capture’ information about you and me.If an individual wants to transact in […]

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