Have stories of scandals and wrongdoing created a crisis of trust in society? Yes, of course it has and the implications for relationships will be significant. A global poll in January 2009 of 14,555 people showed UK citizens as being among the most pessimistic and least trusting. David Chadwick of Kent University raised a provocative issue in a […]
Archive | VRMUK
The Online Community
Some interesting stats reported on Carrie's blog provided by Google at a recent Local Government event. 44m people are online in the UK 90% of people said they must have broadband within a month of moving into a new house 17p in every pound is spent online 80% of internet users compare prices and options […]
Have the Tories found the answer to NHS IT?
Well – sort of. As a tax paying citizen, I am horrified at the £12.7 billion costs (and rising) of the current NHS National Programme for IT (NPfIT) programme. As an individual, I have no confidence, along with 90% of the population, that my personal information and medical records will be secure. But, as a […]
Personal Clouds and the NHS
Interesting articles from Stuart Lauchlan on Business Cloud 9. I couldn't resist commenting on the Charles Fitzgerald, VP at EMC Decho, piece on Getting Personal and also Tories pledge NHS IT revolution in The Cloud supporting the views of Shadow Health Minister Stephen O'Brien and Dr Glyn Hayes . . . but then I started to rant !!! We […]
David and Google-iath
Londoner's Diary – Evening Standard 28/07/09 Interesting battle in the press this week between David Davis and Google regarding Personal Health Care Records following David Cameron’s comment that private organisations, such as Microsoft and Google, could provide the service that the NHS Patient Records plan. Both Google and Microsoft claim that they have ‘good track […]
IAM is Not sufficient
Very interesting eema UK Regional Interest Group meeting this week with the topic Enterprise Data Protection – Is IAM (Identity Access Management) sufficient to protect corporate data? Patently, it is not as was repeatedly confirmed by references to increasingly frequent data losses. Interesting presentations were given by Martin Linda of Siemens IT Solutions & Services, […]
Too busy to blog
I have spent much of the last couple of months trying to drag my jaw off of the floor given wave after wave of revelations of hypocrisy, ineptitude, inefficiency, abuse and downright criminality spread across numerous large organisations, government and regulatory bodies. To add insult to injury it seems that an apology is believed to be sufficient […]
The Credibility Gap
I have been addressing government and corporate audiences recently on the importance of Trust in their relationships with citizens, customers, patients etc. I find that the message gets accross immediately when I ask them to take off their 'corporate hats' and listen to what I am saying as a parent, an employee, a consumer. They […]
February 2009
I realised that I have not blogged recently but the collapse of 'trust' in the public and private environments has generated significant interest in what PAOGA has been advocating for some years now. The VRM hub meeting (game) in February was extremely interesting and also resulted in Later in the month I attended The Big […]
Hackers steal details of 4.5 million in attack on Monster jobs site
Yet another example of the risks and dangers of your personal information sitting on up to 1,000 disparate data silos. Are you one of the 4.5 million whose personal details can 'be used by organised gangs to open fake bank accounts or take out loans in the names of unsuspecting customers'? Read the article by […]