Tag Archives | Trust

80% of people concerned about their personal details online

Information Commissioner, Christopher Graham, supported by Lord McNally, Minister of State at the Ministry of Justice are right to recognise the urgency of this issue but 'understanding the law and your rights' alone is not sufficient if unenforceable. According to research by Privacy International and Virtual Identity and Privacy Research Center, Switzerland, the Personal Information of a European […]

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Privacy International Video

In case you haven't seen it, have a look at this video posted by Simon Davies, Founder and President of Privacy International. Data from Privacy International on Vimeo. The article Facebook apps plundered for personal details in The Sunday Times by Sean O'Driscoll yesterday again reinforces the dangers of security and accountability on the internet. […]

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Proposed Privacy Initiatives in the US

John Ball, friend and colleague, kindly keeps me aware of privacy initiatives in the US where the attitude towards individuals personal information often clashes with the European perspective.This 'opinion piece' from Allison Mason of Rogin Nassau LLC The End of 2010 Marks Significant Developments in Online Privacy Initiatives, he bought to my attention describes some of the initiatives that […]

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Health, Wealth & Happiness

Good day at the Business Cloud Summit 2010 yesterday participating on the panel analysing the rights and wrongs of the NHS IT strategy and potential of Cloud Computing given current economic conditions. Barry Evans, John Cruickshank, Graham Sadd and Gary Flood provide 'A Cloudy Health Check' As 'Business' is in the title I was not surprised […]

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Internet Not Trusted

A report last year from the Office of Fair Trading (OFT) appeared at BBC News Almost a third of internet users are not shopping online because they do not trust the system. Personal security was high on the list of concerns."Online retailing is the future for many businesses and increasingly important to the economy," said OFT […]

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“Mr. Schmidt is a believer in targeted advertising because, simply, he’s a believer in targeted everything.”

This is a comment by Holman W Jenkins Jr in his recent interview of Eric Schmidt, CEO of Google in the Wall Street Journal talking about their 'Search for the Future' and YOU are the target!Michael Hanlon of the Daily Mail covered this in his article 'Google's boss, hypocrisy and the death of privacy'. Something has […]

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You are being Tracked and Targeted online!

An article, The Web's New Gold Mine: Your Secrets, in The Wall Street Journal last week reveals a growing industry collecting and selling your online activity and interests to advertisers. Consumer tracking is the foundation of an online advertising economy that racked up $23 billion in ad spending last year. Tracking activity is exploding. Researchers at […]

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Five steps to thriving in an experience economy – How can TRM contribute?

I have extracted some points raised in Shaun Smiths’ article at mycustomer.com which will be addressed by organisations that adopt a TRM (Trusted Relationship Management) approach to their customers. Research from IBM found that companies that are successful in creating both an emotional and functional bond have much higher levels of retention and also cross […]

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